Europe Direct Central Service
Call us from EU countries
00 800 6789 1011 Free call!
09:00 – 18:00 Central European Time (working days) in any official EU language.
Call us from outside the EU
00 32 2299 9696
09:00 – 18:00 Central European Time (working days) in any official EU language. An answering machine will answer in English, but you can ask to speak in any official EU language.
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Send us a message to 00 32 4669 02000 with the phrase “call me” and your country code & number (the standard international call tariff applies to your message)
Send us your questions electronically
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Give as much information as possible and make sure you include your correct contact details. You will usually receive a reply within 3 working days (complex queries may take longer).